Terms of Use

The Client - a legally competent individual, who has reached the age of 18 years and has the legal right to join contractual relationship with the Company, as well as place an order for purchasing of an insurance certificate on the Site or App, using the services, or indicated as the recipient of the service (Insured).

The Company - Persefonia OU, a private limited company acting under the laws of Estonia, is a provider of the following services: travel insurance, medical assistance, concierge service 24/7, online-doctor, flight delay benefit, compensation of deductibles, etc. The Company is not an insurance agent. The Services are provided by the Company directly to the Client, the Company acts on its own behalf, however, reserves the right to involve contractors to execute its services (certificate), including Insurance companies (Insurers).
Site - www.tripinsurance.us

App - IOS and Android

There is a collective insurance contract concluded between The Company and the Insurer. The Client's certificate execution is realised by adding the Client into the list of Insured under this collective insurance contract.

The Contract - is a service, provided to the Client and consists of the following services:
1) the policy of medical expenses insurance, where the Client acts as the Insured,

2) Medical assistance 24/7,

3) Concierge services,

4) Deductible compensation,

5) All day and night online doctor via App,

6) Filght delay and flight cancellation benefit,

7) Luggage loss benefit.

Order - a duly executed Client’s request for obtaining the service of processing of an insurance certificate.

Travel insurance certificate (Certificate, Insurance Certificate) - is a document submitted in the prescribed form, which confirms that the Client enters into the Contract and contains the main terms of this Contract.

By accepting these Terms of Use the Client agrees with the following:

  1. The Client agrees with the present Terms of Use by clicking «Pay» button on the final stage during the processing Order on the Site. Also, by clicking “Pay” button, the Client confirms his legal and dispositive capacity, financial sufficiency, and also recognizes responsibility for obligations, assigned to him as a result of the Contract processing. The Client confirms accuracy of his personal data, as well as data of the Insured and assumes all responsibility for their validity, completeness and accuracy. The Client assumes all possible commercial risks (placing a new order, changing the insurance premium, refund and etc.) connected with his faulty actions of making mistakes, inaccuracies in personal data provision.

  2. The insurance contract can be terminated by the Client's decision within 72 hours from the payment without penalty. The refund of 100% of the payed premium is made to the Client’s bank card from which the payment was made.

  3. During the registration (placing an Order) on the Site, the Client provides the following information: last name, first name, email, phone number to clarify the information.

  4. Providing personal data, the Client agrees to its processing by the Company and the Insurer, including for the purpose of promoting the Company’s services, as well as for the transmission of such personal data and their processing by the Insurer for the purpose of enforcing of the contract concluded by the Client, and also subject to the provisions of the Privacy Policy.

  5. If the Client does not want the personal data to be processed, the Client should contact support@tripinsurance.us, and after the request Client’s personal data would be deleted from the databases of the Company and the Insurer.

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